Free Shipping Globally On All Orders (7-10 Days)

30 Day Money Back Guarantee

Returns, Exchanges and Cancellations

30 Day Money Back Guarantee

Should you choose to return our product (gasp!), The Dark Knot offers a 30 Day Money Back Guarantee:

  • All products must be returned within 30 days of purchase, unused in their original packaging.
  • Refunds are based on the value of your item at the time of purchase, and not the most recently listed price.
  • We will even refund up to 10 USD of your outbound shipping costs!
  • If the item has a major defect, please show us a picture and we will give you the liberty of cutting up our tie so you do not have to return it!
  • Please email us at info@thedarkknot.com for further instructions on our delivery address.
  • Should your item be returned in a less than acceptable condition, The Dark Knot may deduct a restocking fee of no more than 30%.

60 Day Hassle Free Exchange Policy

  • All products must be exchanged within 60 days of purchase, unused in their original packaging.
  • Returns are entitled up to 10 USD in refunds for return shipping costs. Outbound shipping costs on the exchanged product are covered by us also!
  • Please email us at info@thedarkknot.com for further instructions on our delivery address.
  • Should your item be returned in a less than acceptable condition, The Dark Knot may deduct a restocking fee of no more than 30%.
  • In the event that the value of the exchanged product is less than the value of the product being returned, we will credit you for the difference.
  • If the item has a major defect, please show us a picture and we will give you the liberty of cutting up our tie so you do not have to exchange it!

Terms and Conditions for Cancellations: 

  • The Dark Knot reserves the right to refuse cancellations if instructed after packages have been dispatched. Given that The Dark Knot will typically mail out products on either the same day or the day following the purchase, we suggest immediate notification if an order is to be cancelled.

Rest Assured, we are here to make your experience with purchasing from The Dark Know as enjoyable and stress free as possible!

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CONTACT INFORMATION

Email: info@thedarkknot.com
Tel: (646) 432-0311
Address: Level 13, 68 Yee Wo St, Causeway Bay, Hong Kong